Managing Across Cultures To all managers - Free Essay Example

The purpose of this report is to provide you with an understanding of the techniques that can be used to maximise the performance of a cross-cultural team. There are many more ideas and way available, nevertheless, the ideas here are a start and will enable you to develop your expertise further. With a cross cultural and diverse team you will have a wide pool of skills with those in your team having a very different understanding of what you expect from them. With a proactive management approach you can maximise these benefits, including training, planning for and committing to diversity as a core strength. By preparing yourself and using the strategies in this report you will be able to achieve synergy, where the team is greater than the sum of the individuals. Many managers and team members question their ability to manage diversity. When someone is different in looks, language, or actions, people may initially feel uncomfortable and wonder how to communicate. After all, the influences that make people behave and interrelate the way they do are complex, and someone unfamiliar with diversity may feel intimidated or confused. Incorporating training into the workplace, based on awareness and understanding of the issues will enable you to lay the foundation for the effective management of a diverse team. Introduction In todays society with cross-culture and diversity in the workplace, it is certain that your team will be diverse. It is the intention that you be made fully aware of how to manage the various cross-cultural and diverse differences. This report will be providing you with information to enable you to understand: the concept of diversity how to communicate effectively the consequences of failing to manage a cross culture and diverse team effectively how to manage a cross culture and diverse team effectively Your team members commitment will depend on whether they are in the core inside circle or involved at a peripheral level. (Kao and NG, 1992) page 377 The key is engaging the member, whereby you will be able to maximise their productiveness. Many of the suggestions will originate from the Handbook by Harry etcc and Anastasia Bibikova and Vadim Kotelnikov, founder of the Ten3 Business e-Coach training material. The concept of diversity Diversity isnt just about how people look or where they come from, its about differences, but not just differences in gender, race, or class. Diversity encompasses other differences as well for example, in abilities or values and beliefs (Bibikova and Kotelnikov, 2010). Some narrowly-focused definitions only refer to diversity in terms of basic personal characteristics. But a true understanding of diversity includes more subtle differences. After all, two people from completely different geographical locations may differ in terms of gender, race, or language, but may share the same beliefs. Alternatively, two similar people of the same gender and community and even working in the same organization can have very different beliefs and values (Bibikova and Kotelnikov, 2010). Diversity encompasses all the ways in which people differ. Diversity can bring with it new and relevant approaches to work. Only when you move beyond simply thinking of it in terms of someones cultural ba ckground can you reap the rewards diversity can bring. Think about a great manager whos really motivated you in the past. What comes to mind? Many people describe such managers as fair, respectful, encouraging, objective, clear, and good listeners. The key in a diverse work environment is to be this way with everyone and not only with the team members whom you feel comfortable with. Managing a diverse team requires a commitment to demonstrate these kinds of attitudes and behaviours with everyone on the team. The more you can really connect with each of your team members, the more youll be able to create a highly productive environment. Once youve established your initial approach to managing diversity by building cross-cultural awareness in yourself and your team, you need to use different techniques to maintain the approach. One technique for managing a diverse team is to effective communication. How to communicate effectively Problems in communication can often be a result of cross-cultural issues. Diaz-guerrero has suggested that when people interact culture dictates the priorities in their conversation. Pg 341. There is a requirement to grasp cultural singularities in order for effective communication to be achieved (Bibikova and Kotelnikov, 2010). Communicating inclusively is being careful that your language doesnt make anyone feel marginalised. All team members should feel comfortable and know their contributions matter. Listening is one of the most important communication skills. You must listen actively to what your team members have to say to be sure you understand what theyre trying to communicate. You also have to be clear when you communicate. Especially in diverse environments, you need to check to make sure all team members understand you (Bibikova and Kotelnikov, 2010). The example below illustrates how a simple hand gesture can be misinterpreted (Bibikova and Kotelnikov, 2010). Di fficulties in managing your team can arise with discrepancies between cultures. People from different cultural backgrounds have different understanding of what makes a good manager. They also will have different understandings of situations and appropriate behaviour (Shaw 1990, 380-381) Your automatic response may not be seen as correct in the opinion of someone from another culture. (Shaw 1990, 380-381) It is recommended that you allow yourself to be exposed to other cultures. (Shaw 1990, 380-381) As a manager of a mature team you will have established a common ground of communication and a basis for mutual understanding. (Anderson, 381) In such circumstances the cultural diversity will not be a hindrance to maximise the teams performance. (Graen and Wakabayasia, 1984, 381) The consequences of failing to manage a cross culture and diverse team effectively In the workplace, there are job demands that require a certain degree of conformity. Does that mean everyone should strive to become more similar, especially when they have to work together? Not at all, people can be very diverse and still find common ground (Bibikova and Kotelnikov, 2010). Some cultures and particularly those in Asian countries, devalue work and associate physical labour to being in slavery. (Frans Maeh Sali |Desai, 374). But more and more, people understand that all the various groups have a great deal to contribute, and can still retain and even celebrate their differences. This doesnt mean its always easy to manage diversity effectively and if its not managed well, diversity can actually decrease group cohesiveness, making it difficult for teams to benefit from their differences in perspective. A challenge for you is to encourage greater cohesion. If diversity isnt managed well, differences can result in wide-ranging effects on a team: social catego risation in a process known as social categorisation, people may judge team members as like me as part of an ingroup or as different from me as in an outgroup poor communication language differences that arise with diverse teams can result in poor communication that impedes understanding conflict team members may feel discomfort with differences, have attitudes based on stereotypes, or be biased against the unfamiliar, which can all lead to conflict (Bibikova and Kotelnikov, 2010). Social categorisation and poor communication often lead to stereotyping. Its common, especially when a new team meets, for members to form opinions about each other based on what they see. They also form opinions on how they expect people to behave. But stereotypes are closed categories that leave no room for individual differences or exceptions, conflict can occur. When people hold preconceived ideas, theyre resistant to ideas or individuals that challenge the stereotype and the person bei ng stereotyped often resents being pigeonholed (Bibikova and Kotelnikov, 2010). This emphasises the need for businesses to manage their teams more effectively. Managing a diverse team effectively A team consisting of many cultures is not necessarily a recipe for disaster. (Anderson, 381) Diversity helps to spark creativity, expand horizons, reveals new ways to approach the world, or grow a business. Without diversity in the workplace, companies run the risk of becoming mono cultural, with only one limited perspective. Effectively managing diversity goes beyond respecting the differences between people. Its about putting those differences to work in the best possible way for both the company and your team members Managing diversity in the workplace is more than simple compliance with laws and regulations. Effective diversity management can address issues such as social categorisation, poor communication, and conflict, and create stronger, more cohesive teams. You can reap several benefits from being able to manage diverse teams effectively: encourage greater creativity youll be able to encourage the greater creativity that comes with a diverse team develop high-quality solutions youll be able to harness the potential of diverse teams to make better-qua lity decisions and develop high-quality solutions be a more effective leader youll be seen as a more effective leader who can direct and guide a cohesive team of diverse individuals create job satisfaction for your team members youll create better job satisfaction for your team members, who will then be more motivated to work for you A diverse team thats well managed one thats comfortable communicating all the varying points of view can be more creative. That same creativity can lead to better team decisions and solutions and resulting in a high performance team. Conclusion When you manage a diverse team well, you can inspire them to perform beyond their perceived potential. Youll be seen as a more effective and valued leader as you are able to communicate well with a diverse group of individuals. By showing your team that their needs and interests are important, youll also create better job satisfaction for all. In turn, your team will be more motivated to achieve the results to enhance your position (Bibikova and Kotelnikov, 2010). In a global business environment, it can be a challenge to manage a diverse team effectively. You need to be able to harness all your team members potential to help them improve their performance. Not managing diverse teams effectively can lead to the problems of social categorisation, poor communication, and conflict and the result in loss productivity. There are many benefits to being able to manage a diverse team effectively. Youll be able to encourage greater creativity, come to better team decisions and solutions, be a more effective leader, and have a happier and more motivated team.

Essay on Knowing Macau with Butlers Life Cycle Model

Knowing Macau with Butlers Life Cycle Model The following literature is suggesting that how a tourist destination can be analyzed with the help of Butlers Tourism Life Cycle Model. Butler (1980) introduced the concept of the model which clarifies and extends earlier work by, for example, Cristaller (1963), Noronha (1976) and Stansfield (1978). In doing so, Butler clearly links the development cycle of tourism destinations to that of products in the product life cycle model. This is one the best used management framework to know the evolution in a tourism destination as described by Baum (1998), the original Butlers model included: • Recognition of dynamism within the tourism environment Ââ€" at the time of its inception, constant†¦show more content†¦This re-assessment is to imperative for destinations in the UK and the USA (Cooper, 1992), now tourists are looking for new destinations and do suffering from boredom by knowing and visiting those destinations which are standing from decades. Macau, it is a new name in worlds recognized tourist destinations. As many tourists does not have any idea about this place (www.kvbc.com) and but rest knows this place as an Asias Las Vegas. Macao is a tiny special administrative region (SAR), a former Portuguese colony, not far ago returned to China (in 1999) under one country two systems model. In fact this tiny piece of land under Chinese rule has become more prosperous and capitalist than during the time when it formally was part of the West. In the years to come Macao may attract even more foreign capitals and people, and may even outshine Las Vegas as wor ld prime place for gambling. Despite what is developing as competition in other Asian countries, as far as Macao remains the only place in China where gambling is allowed, this tiny region can look to the future with optimism. (www.ired.com). Previously, the Macau had just a handful of casinos all owned by the same man. But now, many are under construction and with names that will be very familiar to everyone in Las Vegas. The Chinese economy and gambling restrictions are few of responsible attributes to develop this place as an emerging and a major gambling playground for adults. Minimum bets inShow MoreRelated: Knowing Macau with Butlers Life Cycle Model1773 Words   |  8 PagesKnowing Macau with Butlers Life Cycle Model The following literature is suggesting that how a tourist destination can be analyzed with the help of Butlers Tourism Life Cycle Model. Butler (1980) introduced the concept of the model which clarifies and extends earlier work by, for example, Cristaller (1963), Noronha (1976) and Stansfield (1978). In doing so, Butler clearly links the development cycle of tourism destinations to that of products in the product life cycle model. This is one the best

The Importance of the Printing Press to the Development of...

The Importance of the Printing Press to the Development of the Reformation Both contemporaries and historians acknowledge that the printing press was significant in the spread of ideas of the Reformation. It has been argued by Elizabeth Eisenstein that printing did not just spread Protestant ideas but helped to shape the Reformation in the first place Printing was a cause of religious changes, and not simply a consequence (The Printing Press as an agent of change, CambridgeUniversityPress) Printing ended the scribal corruption and copying errors which made it easier to define theological positions exactly and made it easier for Luther to attack the corruption of the Doctrine. With regard†¦show more content†¦The Church had faced heresy before and had generally contained it slowly but surely, but now it seemed defenseless. The printing press gave it no time. We can see the effect the printing press had on the rate of literacy, in the 60 years since printing had been invented, literacy had grown 20 percent in towns. Although there were some Catholics writing to Luther, they were outnumbered twenty to one by those writing in favor of him. All could have been different if Luther didnt use to such great effect as he did, he used the press as a weapon in personal contests with his opponents. In the early years of the reformation, the Lutherans won the battle of the books hands down. Through the press Luther could also give shape to the services and methods of the new, emerging Church. He was able to publish Hymns and an authentically Lutheran version of Mass. Luther himself recognised his indebtedness to the press, proclaiming that printing is: Gods highest and extremist act of Grace, whereby the business of the gospel is driven forward. Although Printing did not ensure Luthers total control over the Reformation. 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The Underlying Courage in “A Wrinkle in Time” free essay sample

In the very beginning, of the novel, Meg is the first to display courage. She does so by defending her little brother, Charles Wallace’s name, because â€Å"†¦one of the boys had said something about her â€Å"dumb baby brother† at this she’d thrown her books†¦and tackled him with every ounce of strength she had† (L’Engle 4). Even though all the characters portray some type of courage, Meg shows the most throughout the novel. Meg’s personality, in the beginning, was a little off, as she was still trying to find out who she was and how her quirks are her strengths and how it makes her who she is. Her parents, before her father left, have been trying to prepare her for the greater things she has to overcome in the future by giving her IQ tests and teaching her complicated mathematics which caused disruptive problems in her class. We will write a custom essay sample on The Underlying Courage in â€Å"A Wrinkle in Time† or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Even though she thought she was dumb, which is not true, and even having her classmates ridicule her, it helped her when she was on Camazotz. The journey strengthened her courage, because she was used to her classmates being rude and demeaning to her, so when she had to deal with the red eyed man she just thought of him as the same as other on Earth. Her courage is truly developed in chapter twelve after she realizes she is the only one that can save Charles Wallace from the huge exposed brain. â€Å"That is has to be me. It can’t be anyone else. I don’t understand Charles, but he understands me. I’m the one who’s closest to him,† she is the only one that can save him because her father has been away from them too long, to reach through to Charles Wallace, and Calvin O’Keefe (a classmate Meg met on the way to the Mrs. W’s house) for a short amount of time (195). All things considered, â€Å"A Wrinkle in Time† has many supporting themes but the main theme is courage. Courage from the characters shows up in almost every chapter. Peculiarly through Meg and Charles Wallace Murry. The courage shown in the two characters can relate to Joseph Campbell’s Hero’s journey and the Christianity framework. Courage shines through the whole novel and it is not hard to miss; it is what kept the children stick together and to complete their journey. Works Cited LEngle, Madeleine. A Wrinkle in Time. New York, NY: Farrar, Straus and Giroux, 1962. Print.